How do I earn BetterAlt loyalty points?
You earn BetterAlt loyalty points every time you shop from our website. For every order, you get 5% of the order value back as BetterAlt loyalty points.
Example: If your order value is ₹1,000, you’ll get 50 BetterAlt loyalty points credited to your account once your order is delivered.

How do I redeem my loyalty points?
At checkout, just apply your loyalty points in the “Apply Coupons/ Loyalty Points” section.
Every 1 loyalty point = ₹1 off your order.

Can I earn BetterAlt loyalty points in any other way?
Currently, loyalty points are earned only by placing orders on the BetterAlt website.

When do my loyalty points get credited?
BetterAlt loyalty points are credited after your order is successfully delivered.

How do I check my loyalty points balance?
Simply log into your BetterAlt account. You’ll find your loyalty points balance under the ‘My Account’ section.

Is there a minimum order value to redeem loyalty points?
Yes, you can start redeeming once your order value is at least ₹200.

Is there a maximum limit for using loyalty points in one order?
Yes, you can use loyalty points to cover up to 99% of your total order value.

Can I combine loyalty points with other coupons or discounts?
In most cases, loyalty points cannot be combined with discount codes. If a promotion allows stacking, it will be mentioned in the offer details.

Do BetterAlt loyalty points expire?
Yes, loyalty points are valid for 50 days from the date they are credited. Make sure to redeem them before expiry! *Also note, the validity period of loyalty points is subject to change without prior notice and it may be revoked in cases of fraudulent or suspicious activity.

Can I transfer my loyalty points to a friend or family member?
No, loyalty points are linked to your account and are non-transferable.

What happens if I cancel or return an order?
If you cancel or return an order, the loyalty points earned on that order will be reversed.

Is there a cap on the number of loyalty points I can earn?
No, there’s no limit. The more you shop, the more BetterAlt loyalty points you collect.

Can I redeem loyalty points on all products?
Yes, loyalty points can be applied to all products listed on our website or app, unless specifically restricted during special promotions.

Do I earn BetterAlt loyalty points on delivery/shipping charges?
No, loyalty points are earned only on the product value, not on shipping or handling fees.