Shipping policy
To facilitate a smooth and efficient shipping process, Better Alt has partnered with reputed logistic partners for our shipping services.
We ensure that:
- all our products reach you in the best of conditions with no damages
- packaging material used is of the best quality and sourced from reliable vendors
- thorough testing of package worthiness is undertaken before using them for shipping and delivery
Shipping Fees:
- We offer free standard shipping for all orders
Order Confirmation & Processing:
- As soon as you place your order, you will receive an order confirmation via e-mail.
- Our team will process the order and hand over to the logistic partner to deliver at your shipping address.
- In case, our logistic partner is unable to reach you at the shipping address or at the suitable time provided by you, then our logistic partner shall contact you to resolve the same.
- During peak seasons or promotional periods, order processing may take slightly longer due to increased demand. We appreciate your patience and understanding in such cases.
Order Tracking:
- Once your order is shipped, we will provide you with a tracking number via email.
- You can use the tracking number to monitor the progress of your shipment through our shipping carrier's website.
We hope to get the products delivered to you within 2-7 days from order placement.
Customer Support:
You can send an email to support@thebetteralt.com or you can call our phone number: 022 41498915 in case you wish to raise any concern regarding the product delivered.